For instructions on how to setup Ivo for the first time in a new organisation, see the article 'Setting up Ivo in an organisation'


Once Ivo is setup and ready to go in your organisation, follow these steps on each computer that the software is required on -

 

1. On a client PC, open a Windows Explorer (or, 'My Computer') window and navigate to "<Ivo Data Location>\LIVE\1024\Updates".


The "Ivo Data Location" is different in each organisation as it depends entirely on your organisation's own unique infrastructure.  If you do not know the location, you may submit a support request with us as 1024 maintains a record of how Ivo is configured in your organisation.


2. Run the 'Ivo_Setup_x.x.xx.exe' file.


Ivo will install, copy the base configuration file to the client PC, automatically load the latest update and then run.


NOTE: If more than one setup file is present, use the most recent one. Any later updates will install automatically.



3. When the Ivo login screen appears, Ivo is successfully installed. Click the 'Cancel' button.



4. Repeat steps 1-3 for each computer